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Refund Policy

1. Refund Eligibility

PayKrd ("we," "us," or "our") aims to provide a seamless and satisfactory experience for all users. Our refund policy applies to transactions and services provided by PayKrd, including but not limited to fund transfers, payments, and other related services.

2. Refund Process

Eligibility: Refunds may be considered in the following situations:

  • Unauthorized transactions: If your account was used without your permission.
  • Technical issues: If there was an error in processing a transaction due to a technical malfunction.
  • Duplicate charges: If you were charged multiple times for the same transaction.
  • Other exceptional circumstances deemed appropriate by PayKrd.

Request: To request a refund, please contact our customer support team within [support@paykrd.com] days from the date of the transaction. Provide details of the transaction and the reason for your refund request.

Review: Our team will review your request and may require additional information or documentation to process the refund.

Approval: If your request is approved, the refund will be processed to the original payment method used for the transaction.

3. Refund Timeline

  • Processing Time: Refunds will be processed promptly, but the time it takes for the refund to reflect in your account may vary depending on your financial institution.

4. Contact Us

If you have any questions or concerns about our refund policy or wish to initiate a refund request, please contact us at [Insert Contact Information].

5. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or mobile application.

By using PayKrd services, you acknowledge and agree to abide by our refund policy.